As legal technologists have learned in the past few months, whenever a Zoom call fails (for whatever reason), IT providers can be shocked.
Recent trends: The help desk of the law firm has received an email showing the Internet “speed test”, the sender (usually by mistake)
To prove that there is a problem with a particular network.
In this environment, how can legal technologists show to sometimes skeptical clients what really caused a particular problem?
Join Pinman Tools with Above the law on February 10, 1 p.m. EDT Discuss the connectivity challenges that arise when supporting remote law firms.
What you will learn:
- How to prove the real cause of the technical problem
- How network monitoring tools protect privacy
- How to promote communication while reducing blame
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